Privacy Policy

SYCORAX Technical Group is a software and AI design studio based in Colombo, Sri Lanka, providing website development, web and mobile applications, AI and automation systems, UI/UX design, cloud architecture, and related services.

For any privacy questions or requests, you can reach us at sycoraxai.root@gmail.com.

Information you give us

When you contact us, by email, through the contact section of this site, or during a project engagement, we may collect your name, email address, company name and website, job title, and any details you choose to share about your project, goals, timeline, or budget.

Information collected automatically

Like most websites, we and our hosting and infrastructure providers may automatically receive limited technical information when you visit, such as your device and browser type, approximate location derived from your IP address, pages viewed, and referring links. This information helps us keep the site secure, reliable, and working correctly.

Cookies and similar technologies

We use a small number of cookies and similar technologies to operate the site and understand how it is used. See our Cookie Policy for details on what is set and how to control it.

• To respond to your enquiries and communicate with you about a potential or active project.
• To provide, deliver, and support the services you engage us for.
• To operate, secure, maintain, and improve this website.
• To send you information you have requested or that is relevant to an active engagement.
• To comply with our legal, tax, and regulatory obligations, and to protect our rights.

We do not sell your personal information, and we do not use it for automated decision-making that produces legal or similarly significant effects on you.

We process personal data where we have a lawful basis to do so, including: your consent (for example, when you contact us voluntarily); the performance of a contract or steps taken at your request before entering a contract; our legitimate interests in operating and securing our business and website; and compliance with legal obligations.

We share personal information only where necessary and with appropriate safeguards, including with:

• Service providers and processors that help us operate, such as hosting, email delivery, and infrastructure providers, who are permitted to use the data only to provide services to us.
• Professional advisers, such as legal, accounting, or insurance advisers, where reasonably required.
• Authorities or third parties where disclosure is required by law, regulation, or valid legal process, or to protect our rights, users, or the public.
• A successor entity in the event of a merger, acquisition, or reorganisation, subject to this policy.

This website and our deliverables may rely on third-party services (for example hosting, analytics, or embedded tools) and may link to external websites. Those third parties operate under their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy notices of any third-party service you interact with.

We keep personal information only for as long as needed for the purposes described in this policy, for example, to respond to your enquiry, to deliver and support a project, and to meet our legal, tax, and record-keeping obligations. When information is no longer needed, we delete or anonymise it.

We apply reasonable, industry-standard technical and organisational measures to protect personal information against unauthorised access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping any credentials you share with us confidential.

We are based in Sri Lanka, and some of our service providers may process data in other countries. Where personal data is transferred across borders, we take reasonable steps to ensure it remains protected in line with this policy and applicable law.

Subject to applicable law, including the Personal Data Protection Act, No. 9 of 2022, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your information where there is no overriding legal reason to keep it.
• Withdraw consent where we rely on it, without affecting processing already carried out.
• Object to or request restriction of certain processing.

To exercise any of these rights, contact us at sycoraxai.root@gmail.com. We may need to verify your identity before acting on a request, and we will respond within the timeframes required by law.

This website and our services are intended for businesses and adults. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Material changes will be reflected on this page, and your continued use of the site after an update constitutes acceptance of the revised policy.

If you have questions, concerns, or requests about this policy or your personal information, contact us at sycoraxai.root@gmail.com or through the contact section of this website.